SUPPORT
Frequently asked questions
Answers to common questions about wholesale ordering, trade accounts, shipping and private label. Edit this page anytime in the block editor.
Ordering & wholesale
Who can order from Trident Labs?
We supply salons, clinics, spas, independent retailers and online beauty businesses. Trade accounts are for professional wholesale partners.
Do I need a trade account to buy?
Yes. Create a trade account to access wholesale pricing and place orders. You can apply online and our team will guide you through the next steps.
Is there a minimum order quantity?
Minimums can vary by product and private label projects. Browse the shop for available wholesale items, or contact us if you need help planning a first order.
Shipping & delivery
Do you offer next-day UK delivery?
Next-day options are available for many UK mainland orders when placed before the daily cut-off. Delivery choices appear at checkout where available.
Can you ship outside the UK?
Please contact our sales team with your destination and order size. We will confirm shipping options and lead times for your location.
Products & private label
Are your products lab tested?
Yes. Our formulas are developed with professional performance in mind and assessed for safety and consistency before they reach your shelves.
Can I create a private label range?
Absolutely. Our private label programme helps you brand custom or adapted formulas under your own name. Visit the Private Label page or contact us to start a brief.
Where are products made?
Trident Labs focuses on UK formulation and manufacturing standards so partners can rely on quality and clearer supply communication.
Still have a question?
Open a trade account, browse the shop, or send us a message — we are happy to help.
We'd Love to Hear From You
Have a question about our wholesale pricing, custom formulas, Private Label program, or shipping options? Fill out the contact form, and our sales team will get back to you within 24 hours.